Industrial Automation Magazine India

Remote Service Manager

Published on : Tuesday 30-11--0001

Increase the efficiency and quality of your maintenance services. With the Remote Service Manager, you can step in to assist your customers with problems at any time and from anywhere.

The speed and simplicity with which you are able to handle service requests will help you increase customer satisfaction and, at the same time, optimize the deployment of resources for maintenance work.

Using the same resources, you will be able to serve more customers and offer additional services.

Benefits:

- Optimized maintenance services

- Efficient troubleshooting

- Real-time tech support

- Rapid integration

- Secure data storage

Functionality     

The Remote Service Manager is the ideal system platform for designing efficient remote services.

By using state-of-the-art IT security standards, it enables you to support your customers via remote access to their machinery and equipment, both in the event of problems and during installation and maintenance – a rapid, reliable, and hassle-free solution.

The Remote Service Manager’s open interfaces allow it to be integrated seamlessly into your existing IT system landscape, so you can continue to work with your usual systems.

Bosch Software Innovations GmbH,Germany