Industrial Automation Magazine India

AI automated restaurant solutions debuts at COMPUTEX

Published on : Friday 07-06-2024

Qisda Fleet of Smart Catering targets a USD 180 billion opportunity for digital transformation in APAC.

June 2024 – The vigorous development of AI technologies has led to a dynamic market. The key challenge for enterprises now is how to implement these technologies effectively, and assist to expand businesses growth. The smart catering exhibition area of BenQ Group Smart+ AI NOW booth at COMPUTEX, in collaboration with Partner Tech and WiXtar (formerly known as LaFresh), showcases AI-powered restaurant solutions. Partnering with Michelin Bib Gourmand recommended restaurant "MOON MOON FOOD", the exhibition features the theme "AI Plus+ MOON MOON FOOD", integrates AIoT applications and a SaaS data platform, and introduces the world only 3-in-1 AI self-ordering Kiosk. This initiative aims to bring AI into practical use, creating replicable AI application cases in the Asia-Pacific region, and assisting enterprises in exploring new market opportunities.

The world’s only 3-in-1 AI Kiosk makes technologies approachable and promotes automation in store. Since the launch of ChatGPT, the practical application and productisation of AI technology have become a trend. According to the latest report from IDC 'Worldwide AI and Generative AI Spending Guide', there is strong demand for generative AI in the Asia-Pacific region. Spending on AI-centric software, services, and hardware in the region is projected to reach US$26 billion by 2027, with a CAGR of 95.4% from 2022 to 2027. 

WiXtar is dedicated to assisting enterprises in their digital transformation of brick-and-mortar stores by operating LaaS (LaFresh as a Service) data platform and ecosystem with partners. By integrating diverse AI technologies, WiXtar aims to become the leading AI integration service provider for F&B and retail industries in the Asia-Pacific region, empowering businesses to achieve efficient management and performance enhancement.

At COMPUTEX (June 4–7, 2024), the newly launched 3-in-1 AI Kiosk, turning the limitless imagination of AI applications in store automation into reality.

·“AI Persona Marketing Recommendations”: Utilising AI image recognition technology, this feature categorises consumers with precision. Virtual personas, created through AI image generation technology, provide personalised recommendations, resulting in precision marketing that helps increase average transaction value and product sales.

·“AI Multilingual Menu”: Powered by the OpenAI GPT model and Google Translate, this feature creates multilingual menus with instant translation, overcoming language barriers and ensuring accurate ordering. This service offers convenience for both local consumers and foreign tourists.

·“AI Voice Recognition Ordering”: By leveraging Microsoft Azure Speech-to-Text and the semantic analysis of OpenAI GPT, this feature accurately interprets consumer needs and suggests corresponding products. This service is ideal for drive-thrus and assists the elderly in adapting to digital tools, enhancing the consumer experience for all age groups by providing a friendly and convenient service.

Pete Wang, President of Partner Tech and Chairman of WiXtar, stated "The application of artificial intelligence in the catering industry is not intended to replace human labour but to reduce the burden on the difficult market situation of labour shortage. The development and integration capabilities of WiXtar aim to bring AI applications into practical use, achieving operational automation. This allows human resources to focus on more valuable services, thereby increasing per capita productivity at both the store and headquarters levels."

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