How do we prepare aviation for the next generation of travel?
Published on : Monday 08-08-2022
The SITA-NEC global partnership focuses on secure and seamless travel on and off airports, founded on next-generation technologies.
August 2022 – As people return to the skies and passenger numbers grow, more than ever we must focus on the need to prepare aviation for the next generation of travel. According to SITA’s 2022 Passenger IT Insights research, passengers want to embrace mobile, biometric, and touchless technologies to make their journeys easier. For its part, driven by the pandemic, the industry has begun accelerating the task of making travel processes digital.
But the decision as to which partner to work with is fraught with challenges. CIOs, CTOs, and commercial procurement professionals need to make the right choices. This is not a commodity purchase at the lowest price. The opportunity cost of getting it wrong is not worth thinking about. Our decisions now must ultimately take us toward the vision of a single digital identity for travellers across all the world’s airports.
With standards and practices changing, it’s critical to understand the way forward. Decision-makers need reassurances of vision, credibility, quality, experience and reach. SITA and NEC have partnered with airports and airlines around the world to navigate the landscape.
The SITA-NEC global partnership focuses on secure and seamless travel on and off airports, founded on next-generation biometric, mobile-enabled, and touchless passenger processing technology. The partnership integrates SITA Smart Path and the NEC I:Delight identity management platform.
NEC’s platform is the world’s best biometric matching service, ranked No. 1 several times as the world’s most accurate face recognition technology in vendor tests conducted by the National Institute of Standards and Technology (NIST). Using NEC’s fast, accurate biometric automation, SITA Smart Path (for whole-journey identity management) validates a passenger’s identity and credentials for paperless check-in, bag drop, security, immigration and boarding.
Any decision must be informed by the provider’s deployments. Some providers refer to deployments that are proofs-of-concept or limited trials, perhaps for one airline or terminal. How viable are the experiences? SITA Smart Path has been deployed in full production environments at major airports, including Beijing, Boston and Orlando.
At the same time, it’s in various stages of trials and adoption around the world, including the airports of Athens, Brisbane, Doha (Hamad), Kuala Lumpur, Oman, Riyadh, Rome, San Francisco, Shanghai, and Taiwan, with more in the pipeline. Around 800 Smart Path touchpoints are in production, with over 3,000 committed in airports globally. On top of that, Smart Path is being deployed in other travel sectors, such as rail and cruise, as well as for global sporting events.
The full release is available at: https://www.webwire.com/ViewPressRel.asp?aId=292616
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