Industrial Automation Magazine India

Zoho Workplace reimagines work with Apps, Devices and Modes of Work

Published on : Monday 14-09-2020

Companies benefit by removing the barriers between business process apps, like CRM and Invoicing, and Productivity Apps, like Mail and Communications.

Austin, Texas, September 2020 – Zoho Corporation, a global technology company offering the most extensive suite of business software applications in the industry, has announced Zoho Workplace – a single software platform that brings together collaboration, productivity, and communications tools and integrates them into other business processes. Centred around a full-featured business mail and cloud office suite, Zoho Workplace includes nine tightly mingled applications, built on a common data model and unified through common search and AI across one dashboard, allowing customers to solve business problems quickly and collaboratively.

Productivity platforms from leading vendors today posture to bring about collaboration within teams, even though they are disconnected from other business apps and therefore lack any awareness of the underlying business issue being addressed. Thus, they are unable to establish critical context for business problems, and fail to provide continuity over the course of their resolution.

Zoho Workplace provides a unified platform with multi-faceted communications like email, messaging, audio and video conferencing; a cloud office suite with shared file storage; common team and collaboration paradigms built into each of the products; and AI, search, and other services that span right across the entire suite. People work better and more effectively than they ever have.

"The nature of work has undeniably changed, and Workplace has grown to meet that change," said Vijay Sundaram, Zoho's Chief Strategy Officer. "Businesses are not looking to solve a collaboration problem, they are looking to solve a custom invoicing problem or sales enablement problem or support problem. Collaboration platforms need to facilitate better business outcomes, not just improve productivity. Workplace, through pre-built integrations with powerful business apps and context and continuity across applications, devices, and departments, stands alone in having the vision and functionality to meet the broad business needs of today."