Accelerating Business Outcome with End-to-End SAP Services
Published on : Wednesday 08-12-2021
SAP managed services offer a solution to manage SAP infrastructure in a secured and resilient environment with tailored SLAs, says Sambhaji Chawla.
New technology adoption is often an uphill task for both large enterprises and mid-segment businesses. Leveraging Industry 4.0 and its enabling technologies to integrate, automate and optimise manufacturing operations, companies can reduce cycle times, improve product quality and implement efficiency across their operations, and expand the manufacturing of highly customised products on a global scale.
More industrial houses and companies are now in the process of realising the importance of globally standardised, harmonised, and consolidated solutions, strategies, and system landscapes.
To help enterprises transition into the digital era, SAP partners with its end-to-end SAP services supports organisations transitioning to SAP S/4HANA. The flexible approach enables it to take a complete 360-degree view of the client's SAP landscape. Moreover, with its in-depth expertise, SAP partners deliver customised blueprints to S/4HANA, from business case design and high-level strategy to all forms of technical services. Deployed on-premise or in the cloud, S/4HANA can drive instant value across diverse domains of business and industries. S/4HANA provides a platform best suited for the needs of a dynamic business in an always-on, data-driven and digitally connected world.
Solutions deployed using multi-tenant approach
SAP S/4HANA is available in public cloud, managed cloud and other on-premise editions. Though, public cloud or SaaS solutions have more restrictions associated with the source code-based extensions or user exits.
SaaS solutions deployed to use a multi-tenant approach with a shared code base across all clients allows SaaS providers to quickly and consistently upgrade the solution but complicates the deployment of client-specific source code changes.
To incorporate these editions, SAP has defined a multi-layered structure for solution extensions. In-app extensions are similar to user exits and are executed inside the content of an app or transaction. Whereas, side-by-side extensions are stand-alone apps that are implemented on the HANA Cloud Platform (HCP) outside the context of an S/4HANA app. They are rooted with S/4HANA using published APIs using OData or other frameworks.
Within the in-app extensions, SAP has defined three tiers that include key user extensibility, managed extensibility and classic extensibility.
Key user extensibility is capitalised to execute a limited set of changes and is compliant with the public cloud edition. Whereas managed extensibility can be used to the managed cloud or on-premise edition for a fee and deliver more ABAP features. The ABAP code will go through an approval process before deployment to the managed cloud. These new methods to extend S/4HANA are major milestones in defining a new path for the existing SAP Business Suite customers to S/4HANA.
Meeting client requirements with technology solutions
An enterprise can rediscover its business and drive innovation throughout its operations with new-age technologies such as SAP HANA, BI/BW and Fiori covering big data, social, analytics, and mobile.
Breaking down barriers and inefficiencies across sales
Enterprises can align their business and IT strategies to achieve short and long-term benefits from their technology investments. SAP solutions S/4HANA provides a comprehensive solution to break down barriers and inefficiencies across sales channels, increase the speed of range introduction, and gain up-to-the-minute visibility across all partners to expedite deliveries.
The market differentiating, digitally-powered industry solutions offer companies the capabilities to sustain and extend business improvements across the value chain. As the co-innovation partner, robust technology has been involved in SAP solutions since its inception. With the highest number of SAP projects, the company has been providing its clients with optimised strategies for implementing and leveraging the SAP solution.
With an immense experience of SAP global projects, PRIMUS Techsystems's proof of concepts are designed to help clients understand the proven benefits of the solution, specific to a progressing business requirements. The company capitalised its expertise to create the best possible strategy to manage risks, better align with client's long-term goals and make the implementation of the project predictable for a successful outcome.
Also, PRIMUS Techsystems helps its clients leverage SAP across their business with end-to-end implementation services designed to help clients from project preparation to go live and support within less time and budget across multiple geographies. Lastly, businesses can augment their SAP FMS environment with Diverse PRIMUS Techsystems's comprehensive list of post-deployment services, from day-to-day operations to more advanced application management services to efficiently and cost-effectively run global operations of the clients.
Inventory visibility
As per a recent survey, more than 50 per cent of retailers have said that inventory visibility was the most important omnichannel capability across all channels.
PRIMUS Techsystems through SAP S/4 HANA's omnichannel visibility provides high inventory visibility across different channels including retail, wholesale and e-commerce for unparalleled insight into merchandise locations globally in real-time. It serves a one stop platform to plan and execute omnichannel strategies such as order orchestration, allocation, and returns management to supply products on when, how and where the customers want them. By employing in-built segmentation capabilities, one can define the channels and protect stock for specific channels based on a rules-based order allocation method, ensuring that the clients assign inventory to the right customer demand. SAP HANA technology with in-memory processing capabilities allows applications to run analytics directly on transactional data to respond in real-time.
Managing SAP infrastructure and applications
Restrictions and limitations on budget, time and IT resources, to effectively maintain and manage infrastructure and SAP applications can impair business efficiency and meeting business goals. SAP managed services from PRIMUS Techsystems offer a solution to manage organisations' SAP infrastructure in a secured and resilient environment with tailored SLAs.
PRIMUS Techsystems offers the ability to free up capital expenditure, allowing in-house IT resources to focus on delivering functionality to meet business needs. The company provides end-to-end service solutions that include 24x7 support services, ticket-based support, and process support.
Web-based issue tracking tool
PRIMUS Techsystems optimises your approach with best practices by addressing people, processes, business drivers, and technology to augment business values. Companies can manage issue and SLA management through PRIMUS Techsystems's internally developed web-based issue tracking tool. The company also provides seamless access to a team of experienced SAP experts (COE) for any specialised support. Lastly, they also provide:
a. Various support levels after implementation
b. Roll-out services
c. Functionality enhancement services, and
d. Application upgradation services.
The PRIMUS Techsystems team comprises young entrepreneurs bringing in an international experience in technical, functional, business consulting, and management. They are providing technology solutions for all domains that address the complex business needs of clients. The company specialises in new SAP implementations, Application Maintenance, and Support, Web Development, and Mobile Development. With this unique combination of domain knowledge and technology expertise, PRIMUS Techsystems helps businesses meet their strategic goals.
This, along with the company's knowledge and quality management practices and effective problem-solving techniques and development methodologies, ensures these projects' success. PRIMUS Techsystems offers organisations the ability to free up capital expenditure, allowing in-house IT resources to focus on delivering functionality to meet the business needs.
Sambhaji Chawla is CEO, PRIMUS Techsystems and a Management Professional and an Engineering Graduate from Pune University with 21 Years of experience in Business Transformation. He has helped many organisations driving innovation and digitisation strategy through digital platforms enabled by SAP Business Solutions. He has extensive experience in leading remote distributed development and operations teams to drive ERP implementation projects in the verticals like general Manufacturing, Automotive, Equipment/ Machine Manufacturers and Pharma chemicals domain.
